Support
Contact us
Questions, feedback, or trouble with the website or the Chrome extension? We’re happy to help. Email us and we’ll get back to you as soon as we can.
What to include
To help us resolve things quickly, let us know:
- whether your question is about the website or the extension;
- which browser and operating system you’re using;
- what you expected to happen and what happened instead.
Please don’t send us your watch-history file or report — we don’t store your data, and we don’t need it to help. A description of the problem is enough.
Billing
Decode My Feed is currently free — there is nothing to bill. If you bought a report when we still sold them and need a receipt, email us above.